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Privacy Policy

When you provide us with information through supersilk.us, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. We have a strict policy where we do not rent or sell your information to anyone, for any reason. If you have questions and/or concerns regarding the use of your data, our customer service department can be reached at 1-800-243-0275.

Your visit to supersilk.us is subject to this privacy policy and our terms of use. Please note that this privacy policy governs only information provided to supersilk.us and communications from supersilk.us. It does not govern any other information or communications that may reference supersilk.us, e.g., communications from other e-retailers or brick and mortar stores. This privacy policy was last updated June, 2015.

Collection of Personal Information:

We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender, and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at supersilk.us must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

When you submit your personally identifiable information on supersilk.us, you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this privacy policy.

Opt-in Communication & Third Party Involvement:

If you make a purchase on supersilk.us or opt-in during the registration process or at other times when you submit personally identifiable information, the information you provide may be used by our third-party marketing company to assist us in hosting and storing your data who may from time to time assist in the maintenance and analysis of that data.

Except as otherwise stated herein, we will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. If you make a purchase on supersilk.us or specifically opt-in and later decide that you would no longer like to receive these communications, see the section “choice/opt out” below.

We may retain other companies and individuals to perform functions consistent with our privacy policy on our behalf. Examples include customer support specialists, webhosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms, and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. We carefully select our partners by ensuring that they adhere to strict privacy guidelines and will never sell or rent your information. If you prefer not to receive such opt-in communications, please do not opt-in to receive these communications.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires, or other events during your visit to supersilk.us, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. Providing such information will happen only with your explicit permission.

Choice / Opt-out:

You may opt-out of receiving future opt-in communications from supersilk.us when you make a purchase on supersilk.us, register or otherwise provide your contact information to our customer service department. You may change your preferences at any time by revising your profile by unchecking the boxes for opt-in communications. You may also click the “unsubscribe” link at the bottom of any email opt-in communication you receive from us and follow the instructions provided therein.

Use of Collected Information:

If you have elected to provide us with your contact information, e.g., by registering on supersilk.us, emailing our customer service department, or placing an order, we may provide you with service related announcements concerning supersilk.us or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcome email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that supersilk.us offers its customers.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store, or accumulate certain non-personally identifiable information concerning your use of supersilk.us, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees, and partners.

Compliance with Laws:

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Use of Cookies & Log Files:

We may place a “cookie” on your computer’s hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use supersilk.us, but you may be limited in the use of some of the features.

Third Party Links:

Supersilk.us may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on supersilk.us. We encourage you to read the privacy policies of other websites you link to from supersilk.us or otherwise visit.

facebook:

If you click "like" or make a comment on supersilk.us using a facebook social plugin, your activity may be published on facebook and shown to your facebook friends who visit supersilk.us. We encourage you to read the facebook privacy policy for more information.

Notification of Changes:

We may revise this privacy policy from time to time. If we decide to change our privacy policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this privacy policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used. Should there be any changes that would affect your opt-in status and how we use personal information, we will notify you to obtain permission.

Updating Your Information:

You have the ability to review, change and/or correct the personally identifiable information you provide us by calling 1-800-243-0275. If you are a registered user, you can also review, change or correct your personal information at any time by logging in to your account by clicking the log-in link on supersilk.us. You may request that we deactivate your account by calling us at 1-800-243-0275.

Let Us Know How We Are Doing:

We have taken great measures to ensure that your visit to supersilk.us is an excellent one and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us by phone at 1-800-243-0275.

Security:

We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security on supersilk.us, you can contact us at 1-800-243-0275.

CONTACT US

If you have any questions about this Privacy Policy, you can email, write, or call us:

info@supersilk.us

  • Supersilk
  • Beautopia LLC
  • 3939 east 46th street
  • Minneapolis MN 55406
  •  
  • 1-800-243-0275

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